Subject: Serenity Spa - Major Disappointment
paka
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Post at 20-4-2018 22:39  Profile P.M. 
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Serenity Spa - Major Disappointment

This is not a report about a girl but about the poor management that has always been Serenity's weakness. Maybe I experience such poor service because I don't over pay for the body to body services that they always try to push on clients. Actually I'm pretty damn sure that's exactly what it is.

I've been visiting Serenity for the past 5 years. Jessica is a great sales persons but I never let that salesmanship get to me. We have a pretty good understanding that I'm a solid stable regular for her business but I'm not interested in overpriced and undervalued services. So she does take advantage of me from time to time and change my booking times if clients want a girl and are willing to do Body to Body.

Today I made a booking with her for a girl at 10am for 10:30pm. At 10pm I WhatsApp her to let her know I'm on the way. 5mins away from arriving she replies that he girl is busy.

She didn't apologize or explain why she just said so and so is busy. I told her I made an appointment, that I'm disappointed etc and still she didn't apologize and only said her memory is bad.

Basically it was only when I told her I don't think I will ever return again  that she apologized but honestly there was no sincerity to it.

Look I don't think this places deserves my money and more. You guys can laugh at me for being a low roller or whatever and not willing to be upsold and that I deserve this treat me. But to me a client who is going to come back with regular business shouldn't be treat like this. I will not be returning to Serenity and I would encourage you all to not spend your money there either.

Thanks!

Recent Ratings
ts7478   24-4-2018 21:51  Karma  +3   
aurufc   24-4-2018 12:03  Karma  +6   Sympathy K's
Petay_1283   23-4-2018 10:04  Karma  +6   totally agree 1000%
zennor   22-4-2018 05:32  Karma  +4   Commiserations
alphonzehk   21-4-2018 14:02  Karma  +3   She has let things slip recently. My last visit was disappointing too
genius4832   21-4-2018 12:24  Karma  +5   Thx for letting us know
Mister   21-4-2018 12:18  Karma  +6   Good to hear from you. Heartily endorse your pov. It's your money and your right to insist on value for it. Businesses ...
twiceAweek   21-4-2018 09:11  Karma  +5   you seem to be a long term client of quite a few places lol, just how big is your appetite ? lol lol
batman108   20-4-2018 23:53  Karma  +2   sorry for the bad time
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paka
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Post at 20-4-2018 22:57  Profile P.M. 
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By the way, this means I need to find a new rub and tug spot, if anyone has any recommendations I would greatly appreciate it.
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Petay_1283
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Post at 23-4-2018 10:08  Profile P.M. 
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Reply #1 paka's post

I totally agree mate and respect that you refuse to be upsold.

Half of the time, and this is just my opinion.. I feel like this is sometimes the girls / businesses mentality that "This guy is always a returning customer so I can do this to him and I know he will return" ..

Same as girly bars here: Buy them a drink and they leave it and walk around the tables trying to get more drinks rather than sit with you and drink it, because they know you're a regular.

I had a regular massage girl who barely even massaged me anymore and just complained about life whilst giving me a half assed massage, and I am paying for this shit??

They totally misunderstand that they should treat a returning customer like a VIP, rather than the new customer like a VIP.




'Yes, Madam, I am drunk, but in the morning I shall be sober and you will still be ugly.'
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david_r1
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Post at 24-4-2018 15:02  Profile P.M. 
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damn! had no idea jessica was like that. I used to be a regular back during the HBS days.
jessica would always welcome me in and see me out. She used to hug me all the time and while shes at it she would rub her tits all over me.
and the girls (although a bit on the old side) would always give me 2 shots at no extra charge.

these days, its always about money everywhere you go. While its fair since its their source of income, i think it really lacks that personal touch that makes me keep revisiting.

Recent Ratings
Mister   25-4-2018 08:51  Karma  +1   Ah, HBS! Even Kama has been slipping, apparently
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