Original Post
paka

20-4-2018 22:39
Serenity Spa - Major Disappointment

This is not a report about a girl but about the poor management that has always been Serenity's weakness. Maybe I experience such poor service because I don't over pay for the body to body services that they always try to push on clients. Actually I'm pretty damn sure that's exactly what it is.

I've been visiting Serenity for the past 5 years. Jessica is a great sales persons but I never let that salesmanship get to me. We have a pretty good understanding that I'm a solid stable regular for her business but I'm not interested in overpriced and undervalued services. So she does take advantage of me from time to time and change my booking times if clients want a girl and are willing to do Body to Body.

Today I made a booking with her for a girl at 10am for 10:30pm. At 10pm I WhatsApp her to let her know I'm on the way. 5mins away from arriving she replies that he girl is busy.

She didn't apologize or explain why she just said so and so is busy. I told her I made an appointment, that I'm disappointed etc and still she didn't apologize and only said her memory is bad.

Basically it was only when I told her I don't think I will ever return again  that she apologized but honestly there was no sincerity to it.

Look I don't think this places deserves my money and more. You guys can laugh at me for being a low roller or whatever and not willing to be upsold and that I deserve this treat me. But to me a client who is going to come back with regular business shouldn't be treat like this. I will not be returning to Serenity and I would encourage you all to not spend your money there either.

Thanks!

UsernameTimeCreditsReason
batman108 20-4-2018 23:53 Karma +2 sorry for the bad time
twiceAweek 21-4-2018 09:11 Karma +5 you seem to be a long term client of quite a few places lol, just how big is your appetite ? lol lol
Mister 21-4-2018 12:18 Karma +6 Good to hear from you. Heartily endorse your pov. It's your money and your right to insist on value for it. Businesses ...
genius4832 21-4-2018 12:24 Karma +5 Thx for letting us know
alphonzehk 21-4-2018 14:02 Karma +3 She has let things slip recently. My last visit was disappointing too
zennor 22-4-2018 05:32 Karma +4 Commiserations
Petay_1283 23-4-2018 10:04 Karma +6 totally agree 1000%
aurufc 24-4-2018 12:03 Karma +6 Sympathy K's
ts7478 24-4-2018 21:51 Karma +3


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